Technical Requirements

1. Internet connection:

Minimum Requirement

Recommended 

Broadband connection with a consistent minimum download speed of around 1.5 Mbps. Broadband connection with a consistent speed of around 4Mbps                                            

2. Web Browser:

                                   

Minimum Version    

Recommended Version   

Comments

Google Chrome

30.0    Latest

Mozilla Firefox

25.0 Latest

Microsoft Internet Explorer

9 Latest Version 10 is required for drag-and-drop upload of files from outside the browser into PLUS. 

Apple Safari             

6 Latest

3. Web Browser Settings

You will need to have the following settings enabled on your web browser:

Browser Settings                   

Notes

Enable cookies

Enable Javascript

Required if you wish to use the drag-and-drop file upload functionality. 

*Browser setting instructions can be found by clicking on the following links:

 

Google Chrome

Mozilla Firefox

Microsoft Internet Explorer

Apple Safari

 

Note: In most browsers, you can make an exception if you don't want to use these settings for all websites.

4. Activities

The courses on PLUS contain a number of different activities. On commencing these activities you may find that you require additional software tools. These are outlined below.

Activity

Requirement

Notes

The course notes are given in PDF format. To view PDF files, you will need a PDF reader installed on your computer. Adobe Reader is free to download and includes a browser plugin allowing you to view the PDF through your web browser.

Videos

Our videos are hosted on YouTube. To view YouTube videos please see the recommendations given by YouTube

We understand that some companies may have blocked access to YouTube from within their premises. If this applies to you and you cannot access PLUS from any other location, please contact us for an alternative at:admin@polaris-learning.com

Assessments

Some courses require the submission of documentation as part of an assessment. In order for us to view these documents we ask that you submit in the following file formats only: .pdf, .docx, .rtf, .txt. , .xlsx, .odt , .pptx. Please note that apple does not currently support file uploads through ipad safari.

Lessons, Excercises & others

Some of our courses may contain interactive media, audio files or flash video. To easily access this content you will find it helpful to install the following two plugins:

QuickTime

Adobe flash player (also required for YouTube videos)

 5. Troubleshooting

If you are having problems accessing the site or course materials, please refer to the troubleshooting guide