List of active policies

Name Type User consent
Privacy statement Privacy policy All users
Site user policy Site policy All users

Summary

In order to access the site you must agree to the following privacy statement. Please read the privacy statement and click in the checkbox if you agree. If you do not wish to agree, please contact us at admin@polaris-learning.com 

You may later withdraw your agreement within your user profile settings. Please note that withdrawing your consent will prevent you from accessing the site.

Full policy

Who We Are

Polaris Learning Limited (‘we’ or ‘us’ or ‘our’) gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.

Polaris Learning Limited’s registered office is at Unit 12 Meadows Industrial Estate Station Road Oldmeldrum AB51 0EZ and we are a company registered in Scotland under company number SC295434.  We are registered on the Information Commissioner's Office Register; registration number Z954545X and act as the data controller/data processor when processing your data. Our designated Data Protection Officer/Appointed Person is Helen Rush who can be contacted at the above Address.

Information That We Collect

Polaris Learning Limited processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will not collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.

The personal data that we collect is: -

  • Name

  • Date of Birth*

  • Home Address*

  • Personal Email*

  • Business Email

  • Home Telephone Number*

  • Mobile Telephone Number*

  • National Insurance Number*

  • Special Category Data (i.e. health/medical information, details about religion, sexuality etc)*

*We only collect this information if it is required for funding or qualification bodies.

We collect information in the below ways: -
Hard Copy Forms and Electronic Forms.  We do not collect any personal data from our website via Cookies.

 

How We Use Your Personal Data(Legal Basis for Processing)

Polaris Learning Limited takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time. 

  • We collect your personal data in the performance of a contract or to provide a service and to ensure that information is completed and can be sent out to your preferred address

  • We collect and store your personal data as part of our legal obligation for business accounting and awarding body criteria. 

    We follow the best practices and procedures to keep your personal data safe by:

     1, Use appropriate Secure Socket Layer (SSL) encryption (https) throughout our site

    (SSL connections protect data from being read or modified during communication between the server (the website) and the client (users web browser).  During an initial handshake the server sends a public key and its SSL certificate to the client. The client verifies that this SSL certificate is valid and uses the public key to create a private session key.  A secure SSL connection is established once this initial “handshake” is completed successfully. Once this secure connection is established a cipher then constantly encrypts and monitors data transfers, ensuring that the data is both secure and unchanged.)

     2. Maintain all systems and software with relevant security updates.

     3. Delete personal data as soon as possible once it is no longer required  and comply with all relevant data protection legislation.

  • In relation to qualifications, we have a legal obligation to share your personal data with Skills Development Scotland who are the funding body for the MA programmes and require us to collect the information, ILM and City & Guilds.

  • We will occasionally send out marketing information where we have assessed that it is beneficial to you as a customer and in our interests. Such information will be non-intrusive and is processed on the grounds of legitimate interests

 

Your Rights

You have the right to access any personal information that Polaris Learning Limited processes about you and to request information about: -

  • What personal data we hold about you

  • The purposes of the processing

  • The categories of personal data concerned

  • The recipients to whom the personal data has/will be disclosed

  • How long we intend to store your personal data for

  • If we did not collect the data directly from you, information about the source

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information (remove your data from us) and the right to be informed about any automated decision-making we may use.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.

 

Sharing and Disclosing Your Personal Information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.

The qualification and funding bodies that we may need to provide this information to are:

SDS
City and Guilds
ILM 
SQA

 

Privacy Statements of Qualification Bodies

Candidates will be registered promptly in keeping with awarding body regulations and records will be kept securely under the Data Protection Act. Information will only be retained where necessary for awarding body and funding body compliance and will only be accessed by the centre manager and programme staff for reasons of programme management. 
No information will be released to any other person or organisation.
It is a good idea to read the full Privacy Notices of the qualification bodies and you can do this by visiting their sites below:

 

ILM candidates: https://www.i-l-m.com/privacy/learnerpersonaldata
City & Guilds: https://www.cityandguilds.com/help/privacy-statement
SQA: SQAs Privacy Statement

 

Special Categories Data [if applicable]

Owing to the products or services that we offer, Polaris Learning Limited sometimes needs to process sensitive personal information (known as special category data) about you, to meet Scottish government criteria and awarding bodies. Where we collect such information, we will only request and process the minimum necessary for the specified purpose and identify a compliant legal basis for doing so.

Where we rely on your consent for processing special category data, we will obtain your explicit consent through a signature. You can modify or withdraw consent at any time, which we will act on immediately, unless there is a legitimate or legal reason for not doing so.

 

Safeguarding Measures

Polaris Learning Limited takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place,including: -

Logins Encryptions, restricted access, IT authentication, firewalls, anti-virus/malware on all IT equipment and staff training.

 

Consequences of Not Providing Your Data

You are not obligated to provide your personal information to Awarding Bodies / Funding Bodies however, as this information is required for us to provide you with our services/deliver your products/legitimate interests, we will not be able to offer some/all our services without it.

 

How Long We Keep Your Data

Polaris Learning Limited only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 7 years after which time it will be destroyed.

Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

 

Withdrawing Consent

If you would like to withdraw consent to your personal data being processed, please contact:
Data Protection Officer, Polaris Learning Limited, Unit 12 Meadows Industrial Estate
Station Road, Oldmeldrum, AB51 0EZ

 

Lodging A Complaint

Polaris Learning Limited only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority. 
Data Protection Officer, Polaris Learning Limited, Unit 12 Meadows Industrial Estate
Station Road, Oldmeldrum, AB51 0EZ

 

Cookie Notice

‘cookie’ is a small piece of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing. When you visit a site that uses cookies for the first time, a cookie is downloaded onto your computer/mobile device so that the next time you visit that site, your device will remember useful information such as items added in the shopping cart, visited pages or logging in options.

Most web browsers allow some control to restrict or block cookies through the browser settings, however if you disable cookies you may find this affects your ability to use certain parts of our website or services. For more information about cookies visit https://www.aboutcookies.org.

Cookies are widely used in order to make websites work, or to work more efficiently, and our site relies on cookies to optimise user experience and for features and services to function properly.

We use cookies to maintain your logged in session and to gather general statistics on website usage. 

There are two cookies used by this site in order to ease use and to allow you to access the site.  The first cookie, usually called MoodleSession, must be allowed in order to maintain your login from page to page. The other, usually called Moodle ID is purely for convenience. It remembers your username within the browser so that if you return to the site the username field on the login page is already entered.  

By agreeing to our privacy notice you are consenting to:

Polaris Learning collecting and processing your personal data, for the purpose of your 
training and/or qualifications (if you are completing a qualification) 

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Summary

In order to access the site you must agree to the following site user policy. Please read the site user policy and click in the checkbox if you agree. If you do not wish to agree, please contact us at admin@polaris-learning.com 

You may later withdraw your agreement within your user profile settings. Please note that withdrawing your consent will prevent you from accessing the site.

Full policy

In using the PLUS website (www.polaris-learning-plus.com) and/or any services provided through it you are acknowledging that you have read and agreed to the following terms and conditions and the Privacy Statement. We recommend that you print a copy of these terms and conditions for future reference.

 

Terms of Use

 

The following terminology applies to these terms and conditions:

 

"Client", “you” and “your” refers to you, the person using or otherwise accessing the Site, and accepting these Terms and Conditions;

"Company" refers to Polaris Learning Limited, a company incorporated in Scotland with company number SC295434 and having its registered office at 12 Meadows Industrial Estate, Station Road, Oldmeldrum, Inverurie, AB51 0EZ and VAT number 652 0156 68;

Site” refers to www.polaris-learning-plus.com;

Service” refers to the Site and the on-line learning management and information services offered through it as operated by the Company including (but not limited to) the Polaris Learning PLUS website;

Party” or “Parties” refers to both the Client and the Company, or either the Client or the Company (as the case may be);

Terms and Conditions” means these terms and conditions; and

Privacy Statement” refers to the Company’s privacy statement that applies to its use and collection of your personal information in relation to the Site and/or the Service which can be found on the Site.

 

Before using the Site or the Service you must agree to these Terms and Conditions and the Privacy Statement. The Company reserves the right to change these Terms and Conditions from time to time. By continuing to use the Service or viewing, downloading, using or otherwise accessing any part of the Site following any such change, you accept and agree to be bound by all changes. These Terms and Conditions supersede any prior advertisements, terms, agreements or communications between you and the Company.

 

These Terms and Conditions contain the terms which apply to your access to and use of the Site and the Service (or any parts of thereof) and they contain limitations of the Company’s liability and exclusions of warranties.

 

If you do not agree to these Terms and Conditions, the Company is not willing to provide the Service to you or allow you access to the Site (or any part of thereof) and you must therefore not use the Service and leave the Site immediately.

 

Contact information for the Company can be found on the “Get In Touch” (to be confirmed) link on the Site.

 

Terms of Your Use of the Site and Service

 

1. You must be over the age of 16 to use the Service.

 

2. In order to use the Service you will be required to provide the Company with some personal information. Such personal information will be protected by the Company as set out in the Privacy Statement. Please read the Privacy Statement before using the Service.

 

3. You will not: (a) resell, transfer or provide to any other person the Site or Service or use of or access to the Site or Service; and (b) allow any other person access to any password, user ID or account given to you by the Company or obtained through the Site or Service or allow or assist any other person to do so.

 

4. While accessing the Site and using the Service, you may not: (a) affect, restrict, limit, inhibit any other person from using the Service or the Site other than in accordance with normal operation in accordance with these Terms and Conditions; or (b) post or transmit any unlawful, fraudulent, libellous, defamatory, obscene, pornographic, profane, threatening, abusive, hateful, offensive or otherwise objectionable information of any kind, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any applicable law or regulation; or (c) post or transmit any advertisements, solicitations, chain letters, pyramid schemes, investment opportunities or commercial schemes of any kind or other unsolicited commercial communication (except as otherwise expressly permitted by the Company) or engage in "spamming", "spoofing" or "flooding"; or (d) post or transmit any software or material which contains any "virus", "trojan horse", "worm", "data bomb", "logic bomb", “robots”, “spiders”, “scrapers” or any other similar component or automated means; or (e) post, publish, transmit, reproduce, distribute or in any way exploit any information, software or other material obtained through the Service or from the Site for commercial purposes (other than as expressly permitted by these Terms and Conditions or the provider of such information, software or other material); or (f) upload, post, publish, transmit, reproduce or distribute in any way, information, software or other material obtained through the Service or from the Site which is protected by copyright or any other proprietary right anywhere in the world, or any derivative works with respect to such works, in each case except if expressly permitted by these Terms and Conditions or the copyright owner or rights holder; or (g) upload, post, publish, reproduce, transmit or distribute in any way any component of the Service or the Site itself or derivative works with respect thereto; or (h) impersonate another person.

 

5. The Company has no obligation to monitor the Site and/or the Service, however, you acknowledge and agree that the Company has the right to monitor the Site and the Service electronically from time to time and to disclose any information as necessary or appropriate to satisfy any relevant awarding body, law, regulation or governmental request, to operate the Site and the Service properly, or to protect itself, its group companies or its other subscribers or to verify your identity with regard to access to any part of the Site or the Service. The Company will not intentionally monitor or disclose any private electronic-mail message unless required by law.

 

6. You agree to defend, indemnify and hold the Company and its affiliates harmless from any and all claims, liabilities, costs and expenses, including without limitation reasonable legal fees, arising in any way from your use of the Service and/or the Site or the placement or transmission of any message, information, software or other materials through the Site and/or the Service by you or any users of your account with the Company related to any violation of these Terms and Conditions by you or any users of your account with the Company.

 

7. When accessing the Site or using the Service, you must: (a) provide for your own access to the Internet and pay all associated telecommunication service and access fees; and (b) provide all equipment necessary to make connection to the Internet. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of the Company’s security procedures, you must treat such information as confidential. You must not disclose it to any third party. The Company has the right to disable any user identification code or password, whether chosen by you or allocated by the Company, at any time, if in the Company’s reasonable opinion you have failed to comply with any of the provisions of the Terms and Conditions. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify the Company.

 

The Company’s Liability

 

8. Access to the Site and the Service is governed by these Terms and Conditions. The Service and Site is provided "as is" without warranty of any kind, either express or implied. The Company excludes any warranty, term or condition not expressly set out in these Terms and Conditions including without limitation any warranty for information, data, uninterrupted access, services or products provided through or in connection with the Service or Site.

 

9. To the maximum extent permitted by applicable law, the Company disclaims and excludes any and all implied warranties, terms and conditions, including but not limited to: (a) any warranties, terms and conditions concerning the availability, accuracy, usefulness or content of information, products, the Service or the Site and (b) any warranties, terms and conditions of title, warranty of non-infringement, warranties of merchantability, satisfactory quality or fitness for a particular purpose in all cases whether implied by statute, custom or otherwise. This disclaimer applies to any action, proceeding, claim, damage, loss, cost or expense ("Loss") caused by or arising from any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, distributed denial of service attack or other technologically harmful material that may affect your computer equipment, computer programs, data or other proprietary material due to your use of the Site or the Service or to your downloading of any content on it or any website linked to it, theft or destruction or unauthorised access to, alteration of, or use of records, whether for breach of contract, tortious or delictual behaviour, negligence, or under any other cause of action.

 

10. To the maximum extent permitted by applicable law, neither the Company nor any of its employees, agents, successors, assignees, affiliates, or content or service providers shall be liable to you or any other third party for any indirect, incidental, special or consequential damages (including without limitation any loss of data, profit, contract, opportunity or wasted expenditure) arising out of use of the Service or Site or inability to gain access to or use the Service or Site or arising from any breach of any warranty.

 

11. The Company shall not be liable for any failure to perform any obligation caused by any event beyond its reasonable control.

 

12. The Site or Service may allow access to other services available through the Internet provided by persons other than the Company. You agree not to hold the Company liable for any loss or damage of any sort incurred as a result of any such services.

 

13. Without prejudice to Clauses 8 to 12 inclusive, to the maximum extent permitted by applicable law, the Company shall not be liable to you for any Loss howsoever caused other than for any personal injury or death caused by the Company’s negligence.

 

14. Clauses 8 to 13 and 35 inclusive shall not apply to liability for: (a) death or personal injury caused by the Company's negligence; (b) fraud; (c) misrepresentation as to a fundamental matter by the Company; and/or (d) any liability which cannot be excluded or limited under applicable law.

 

Intellectual Property Rights

 

15. The Company is the owner or the licensee of all copyright, trade marks, design rights, patents and other intellectual property rights (registered and unregistered) (“Intellectual Property Rights”) in the Site and the Service, and in the materials published on it. Those works are protected by Intellectual Property Rights laws and treaties around the world. All such rights are reserved.

 

16. You may view, print and download the Site and Service information in a web browser for your own personal use only. Copying the Site or Service information into a computer cache or storage device for private or off-line browsing purposes is also permitted as is caching of a website by an information service provider in the normal course of its business to the extent permitted by the Electronic Commerce (EC directive) Regulations 2002. You must not publish, make a copy of, incorporate into any other website, or electronic information storage or retrieval system or reproduce any information on the Site or Service or any part of it for any purpose other than your own personal use without the Company’s prior consent (which may be granted at its discretion). Where the Company does not own the Intellectual Property Rights in any information contained in the Site or the Service, you must seek such consent from the owner(s). Nothing in these Terms and Conditions or on the Site or Service constitutes a licence to use or copy the Site or the Service information except as expressly provided by these Terms and Conditions.

 

17. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

 

18. The Company’s status (and that of any identified contributors) as the authors of content on the Site or the Service must always be acknowledged.

 

19. You must not use any part of the content on the Site or the Service for commercial purposes without obtaining a licence to do so from the Company or its licensors.

 

20. If you print off, copy, download any part of the Site or the Service in breach of these Terms and Conditions, your right to use the Site and the Service will cease immediately and you must, at the Company’s option, return or destroy any copies of the materials you have made.

 

21. By providing or sharing any of your materials (including, but not limited to, text, photographs, graphics, video or audio) with the Company, you agree to grant to the Company permission to use any materials provided or shared by you in any way without any cost to the Company.

 

22. You represent and warrant that any material you provide or share with the Company is your own original work, is not defamatory and does not infringe the Company’s or any third party’s Intellectual Property Rights and that you have the right to (and/or you have the consent of all parties identifiable in the materials or the consent of their parent(s) or guardian(s) if they are under the age of 16 years) grant permission to the Company to use such materials for any purpose.

 

23. If you do not wish to grant the Company permission to use your materials as set out in the above terms, please do not share or submit any such materials to or with the Company.

 

Content

 

24. The content presented on this Site or provided by the Service may vary depending upon your browser functionality and limitations.

 

25. The Company reserves the right to change any information on the Site or provided by the Service including but not limited to revising and/or deleting features or other information without prior notice. However, please note that any of the content on the Site or provided by the Service may be out of date at any given time, and the Company is under no obligation to update it. 

 

26. The Company shall not be held liable for any material available on the Site or through the Service which is provided by any third party.

 

27. The Company assumes no responsibility for the content of websites linked to on the Site or through the Service. The Company does not author, edit or monitor those website pages or links and such links are provided for your information only. Such links should not be interpreted as endorsement by the Company of those linked websites. The Company will not be liable for any loss or damage that may arise from your use of them.

 

28. The Company reserves the right to refuse to post or to remove any information or materials, in whole or in part, that, in its sole discretion, are unacceptable, undesirable, inappropriate or in violation of these Terms and Conditions.

 

Restrictions and Termination

 

29. The Company has no control over the Internet and the method by which you access the Site and the Service, therefore, the Company takes no responsibility for any interruption to the Site or the Service or the transmission of viruses or other malicious computer code through the Site or the Service or incompatibility with your hardware or software.

 

30. The Company may be required to carry out routine maintenance on the Site, the Service and/or its equipment and therefore does not guarantee that any part of the Site or the Service will be available for access at any particular time(s). Access to the Site or the Service may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond the control of the Company.

 

31. You acknowledge and agree that the Company may in its sole discretion and, without any notice to you, deny you, suspend or terminate your access to all or part of the Site, Service and any materials stored on the Internet, or access to third party services, merchandise or information on the Internet accessed through the Company, and the Company shall have no responsibility to notify any third party providers of services, merchandise or information nor any responsibility for any consequences resulting from lack of notification.

 

32. The Company takes reasonable and appropriate measures to ensure that your information is disclosed only to those specified by you. However, the Internet is an open system and the Company cannot and does not guarantee that the personal information you have entered will not be intercepted by others.

 

General

 

33. The laws of Scotland govern these Terms and Conditions. By accessing the Site and using the Service, you agree to these Terms and Conditions and submit to the exclusive jurisdiction of the Courts of Scotland in any dispute arising out of the Site or the Service.

 

34. The failure of the Company to exercise or enforce any right or provision of the Terms and Conditions shall not constitute a waiver of such right or provision. If any provision of the Terms and Conditions is found by a court of competent jurisdiction to be invalid, the Parties nevertheless agree that the court should endeavour to give effect to the Parties' intentions as reflected in the provision, and the other provisions of the Terms and Conditions remain in full force and effect.

 

35. To the maximum extent permitted by applicable law, you agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Site or the Service or the Terms and Conditions must be filed within one year after such claim or cause of action arose or be forever barred.

 

36. If any provision of these Terms and Conditions is deemed invalid or unenforceable for any reason (including, but not limited to, the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these Terms and Conditions and the remaining provisions will continue to apply.

 

Links to the Site

 

37. You may not create a link to any page of the Site and/or the Service without the Company’s prior written consent. If you do create a link to a page of the Site and/or the Service you do so at your own risk and the exclusions and limitations set out above will apply to your use of the Site and/or the Service by linking to it.

 

These Terms and Conditions govern the Client’s use of and access to the Site and/or the Service and such use or access indicates the Client’s understanding, agreement to and acceptance, of these Terms and Conditions and the Privacy Statement.

 

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